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Russell & Atwell FAQs

Find out more about our fresh chocolates, ingredients, packaging and delivery. We're here to help!

We aim for standard delivery within 5-7 working days of you placing your order. Express deliveries are typcially  2-3 working days, often quicker.  The drop of honey acts as a wonderful natural preservative and keeps your chocolates deliciously fresh during transit. Once your order has been despatched, you will receive a confirmation email with a tracking link and will typically arrive within 1-3  days of being sent, depending on the service.