Russell & Atwell FAQs logo
Russell & Atwell FAQs logo

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Do you offer free shipping?Updated 8 months ago

Yes! Standard Delivery is free if you spend £17 or more (three pouches or more). We aim for delivery within 5-7 working days of you placing your order, but it's usually quicker.

Once your order has been despatched, you will receive a confirmation email with a tracking link. Our standard deliveries are sent using Amazon 2-Day or Royal Mail 48  and usually arrive within 2-3 working days of being sent. The drop of honey acts as a wonderful natural preservative and keeps your chocolates deliciously fresh during transit.

We post every weekday, although in Summer we avoid Fridays for Standard Deliveries and occasionally pause deliveries if the weather is too hot. Deliveries are made Monday-Saturday depending on the quality of your local service, and occasionally on a Sunday via Amazon.


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